Hospitality Training, Upgraded.
Coaching that feels human. Signature service that exceeds guests’ expectations.
A fast, friendly AI coach that helps restaurant teams master real guest-service skills through practical scenarios, clear scripts, and optional roleplay — all in minutes, not hours.
✓ Bite-sized training your staff will actually use
✓ Real-world scenarios tailored to restaurants
✓ No training manager or complex setup required
Meet Your AI Hospitality Coach
Your training, made simple. Experience a smarter, AI-powered way to teach your team guest-service fundamentals — anytime, anywhere from any device.
1. Choose a Scenario
Staff describe what’s happening and get step-by-step guidance for common service moments — complaints, delays, VIPs, dietary requests, angry guests.
2. Get Clear Coaching
Tableside gives empathetic phrasing, steps, and recommended actions. Use “Micro Mode” for ultra-fast 2–3 sentence scripts your team can use instantly during service.
3. Practice and Improve
Staff can roleplay with Tableside and get instant feedback, corrections, and confident phrasing.
4. Built-In Hospitality Philosophy
Every response reflects DRISCOLL’s signature approach: empathy, calm confidence, anticipation, and professionalism. That’s the philosophy behind The DRISCOLL Method.
Real Coaching. Real Consistency. Real Results.
- Faster onboarding for new hires
- Less time spent training
- Better communication & recovery skills
- Consistent guest experience across shifts
- Happier guests, higher revenue
- Scalable for multiple locations
Built for Independent Restaurants
Tableside helps independent restaurants deliver polished, consistent service without needing a full-time training manager.
Ideal for:
- Full-service restaurants
- Bars & lounges
- Fast-casual concepts
- Cafés and neighborhood spots
What Hospitality Leaders Say
Simple, Transparent Pricing for Independent Restaurants
Choose Your Plan
No contracts. Cancel anytime.
Foundations
$79 / month
For small teams focused on core service fundamentals.
- Up to 2 locations
- Up to 10 users per location
- Core scenarios
- Practice Mode
- Micro Mode
- Based on The DRISCOLL Method
- Email support
Special launch offer: Use promo code LAUNCH59 at checkout to get your first 3 months for $59 per month for up to 2 locations plus a free copy of The DRISCOLL Method eBook.
Signature
$129 / month
Our most popular plan.
- Foundations, plus:
- Up to 5 locations
- Up to 20 users per location
- Custom scenarios tailored to your restaurant
- Early access to new features
- Optional onboarding call
- Priority support
Recommended
Elevated
Coming Soon!
Ideal for operators managing multiple locations.
- Signature, plus:
- Up to 10 locations
- Up to 20 users per location
- Location-level reporting
- Brand-voice customization
- Advanced coaching modules
- Dedicated support
- Custom onboarding
Watch for Availability
Prefer to pay annually? Save 15%. Contact us at tablesidesupport@driscollcuisine.com for annual billing.
Want to Learn More?
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DRISCOLL Tableside:
Frequently Asked Questions
1. Product & Features
What’s included in the subscription?
Every plan includes:
- Access to all core hospitality scenarios
- Step-by-step coaching
- Micro-mode for fast scripts
- Practice role-play
- Continuous updates to scenarios and frameworks
- Your DRISCOLL Method hospitality philosophy built-in
- Custom scenarios
- Priority support
- Early access to new features
- (Elevated only) Location-level reporting and custom onboarding
Does Tableside work for both new hires and experienced staff?
Yes. New team members learn the fundamentals quickly, and experienced staff use it as a tool for sharpening phrasing, handling conflict, and staying consistent. It grows with the skill level of your team.
Does Tableside replace in-person training?
Not at all. It enhances it. Tableside reinforces key skills, helps with consistency across shifts, and gives staff an easy way to practice, even when managers don’t have time for one-on-one coaching.
Will the coaching match my restaurant’s service style?
Tableside uses the DRISCOLL hospitality philosophy — warm, empathetic, professional, and adaptable across casual, upscale, and fine-dining environments. For the Elevated tier, you get brand-voice customization to match your restaurant’s service style.
2. Setup & Technical Requirements
Do I need to install anything?
No. Tableside runs entirely in the browser. There’s nothing to download, no special equipment needed, and it works on any device — phone, tablet, or POS computer.
How long does it take for staff to learn using Tableside?
Most staff can complete a coaching session in 2–5 minutes, and micro-mode scripts take under 30 seconds to apply during a shift. It’s designed for fast learning, quick refreshers, and real-world service environments.
How do staff access Tableside if we have a no-phone policy?
Tableside doesn’t require personal devices. Many restaurants use a shared tablet at the host stand, a POS terminal with a browser, or an office computer. Managers can also access Tableside from their own devices. Staff never need their phones on the floor to use it.
Can Tableside run on our POS system?
Yes. Most modern POS systems (Toast, Square, Lightspeed, Clover) allow embedded browser access. Tableside runs directly in the browser; so your team can use it during training moments without downloading anything.
Do we need to buy extra hardware?
Not necessarily. If your restaurant already has a tablet, office computer, or internet-enabled POS terminal, you're ready to go. Many restaurants dedicate one inexpensive tablet ($129–$199) as the “training device.”
3. Team & User Management
What happens if I hire seasonal or temporary staff?
You can add or remove users anytime. Your plan includes a set number of users per location, and you’re free to reassign those seats as employees change.
What if my team grows? Can I upgrade later?
Absolutely. You can upgrade to a higher plan at any time. When you do, your new pricing begins immediately and prorates automatically.
When do staff actually use Tableside?
Most restaurants use it:
- during onboarding
- pre-shift
- during slower hours
- after shift during side work
- for scenario practice in the office
- or managers use it to coach in real time
For real-time service needs, employees can step to the host stand or bar tablet to get a quick Micro Mode script.
4. Pricing & Plans
How does pricing work?
Tableside pricing is based on the number of locations and the size of your team.
Each plan includes access to all core coaching features, practice mode, and ongoing updates.
- Foundations ($79/mo) — Up to 2 locations, 10 users/location
- Signature ($129/mo) — Up to 5 locations, 20 users/location
- Elevated (Coming Soon) — Up to 10 locations, 20 users/location
What if I have more than 10 locations?
Tableside is designed for independent restaurants and small groups, but if you need more than 10 locations, we can create a custom plan for you. Contact us and we’ll tailor a package to your team.
Can I try Tableside before committing?
Yes. For launch, we’re offering a special introductory rate of $59/month for your first two locations for the first 3 months. This gives you time to evaluate Tableside with your team before scaling to additional locations.
Is The DRISCOLL Method ebook really included?
Yes! For the first three months after launch, every new customer receives a free copy of The DRISCOLL Method ebook as part of your introductory subscription.
Is there an annual payment option?
Yes. You’ll save 15% when you choose annual billing. Many restaurants prefer this option to lock in savings for the year and simplify accounting.
5. Account & Support
Is customer support included?
Yes. Every plan includes email support. You can contact us directly at tablesidesupport@driscollcuisine.com. Signature and Elevated plans include priority support and early access to new features.
Do I need to sign a contract?
No contracts. No setup fees.
Tableside is month-to-month with the option to save by paying annually.
Can I cancel anytime?
Yes. You can cancel your subscription at any time, and you’ll retain access until the end of your billing period.